Delete Your Account

Last updated: 28 October 2026

You can delete your AhaStatus account at any time, from inside the app. This page explains how to do it, exactly what is erased, and the small set of payment records we are required by law to keep. AhaStatus is operated by Locus Web Services Private Limited.

1. How to delete your account

Open the AhaStatus app and tap Settings (the gear, top right).
Scroll to Account and tap Delete account.
Read the confirmation, then tap Delete permanently.

That is the whole process. There is no waiting period and no approval step — the account is deleted immediately and you are signed out on every device.

Deletion is permanent. There is no grace period and no way to undo it. We cannot restore a deleted account, its Surprise Statuses, or its referral earnings — not even if you contact support the same day. If you only want to stop paying, cancel Premium instead and keep the account.

If you cannot access the app, email supportahastatus.com from the Google account you signed in with, and we will delete it for you within 30 days.

2. What is deleted

The following is erased immediately and cannot be recovered. Where a field cannot simply be emptied, it is overwritten with a placeholder that contains none of your information.

Data	What happens
Your phone number	Erased and released, so it can be used to sign up again as a brand-new account
Your name	Erased and replaced with “Deleted User”
Your profile photo	Erased
Your username, your Surprise Status pages and your blessings page	Erased; every link you shared stops opening
Your language and onboarding choices	Erased
Your Google sign-in link and email address	Erased, so the same Google account can sign up again as a brand-new account
Blessings received	Reset to zero
Your sessions	Ended everywhere; you cannot sign back in

3. What happens to Premium and your earnings

Item	What happens
Your Premium subscription	Cancelled. Your UPI Autopay mandate is cancelled so nothing charges you again. The remainder of a paid term is not refunded, as set out in our Refund Policy.
Your Surprise Statuses	Removed, together with the photos you uploaded for them. Links you already posted on WhatsApp stop opening.
Referral earnings not yet transferred	Forfeited. Transfer your balance to your UPI ID before deleting; we cannot pay it out afterwards.

4. What we keep, and why

We keep a small set of financial records. We are not allowed to delete these — Indian law requires a company to retain its books of account, and payments you made are part of them.

Record	Why we must keep it	How long
Premium payments and referral credits	Books of account — Section 128(5), Companies Act 2013	8 years
Payment and mandate references from our payment provider	Payment reconciliation, tax and audit	8 years
Referral payouts and the UPI IDs they were paid to	Proof of money paid out; part of the books of account	8 years

These rows are kept against an internal account number, not against you: once your account is deleted there is no name, phone number or profile attached to them. Eight years is the longest period any of the applicable rules require — Section 128(5) of the Companies Act 2013 sets eight years, the GST rules require six, and the income-tax rules six.

Backups. We take encrypted database backups for disaster recovery. A backup made before your deletion may still contain your data until it is rotated out, which takes up to 30 days. Backups are never used to serve the app — only to restore it after a failure — and a restore is followed by re-applying deletions.

5. Deleting without the app

If you have uninstalled the app or lost access to your number, email supportahastatus.com from the Google account you signed in with. We will verify that it is yours before deleting anything, and complete the deletion within 30 days.

6. Contact

Locus Web Services Private Limited
#202, Kamala Aurum, Plot 9, Road No 70, Jubilee Hills, Hyderabad – 500110, Telangana
CIN: U72200TG2010PTC071197
Email: supportahastatus.com
Phone: +91-9059542005